سياسة الخصوصية

At Kuttab.com, we are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our platform, whether as a student, tutor, or visitor.

1. Information We Collect

We collect information you provide directly and data collected automatically:

• Personal identifiers: Name, email address, phone number, location, photo.
• Educational data: Credentials, certificates, academic background.
• Payment details: Credit card and billing information for transactions (handled securely via third-party payment processors).
• Login data: IP address, browser type, operating system, device type.
• Communication records: Messages exchanged on our platform, customer service interactions.
• Calendar data: If you connect your Google Calendar, we access scheduling metadata to enable seamless booking.

2. Legal Basis for Processing

Under the GDPR, our lawful bases for processing your personal data include:

• Contractual necessity (e.g., to deliver tutoring services)
• Legitimate interests (e.g., platform security, user support)
• Compliance with legal obligations
• Your consent (e.g., marketing communications or calendar integration)

3. How We Use Your Information

Your data is used to:

• Provide and manage educational services
• Process payments securely
• Match students with tutors
• Send important updates and booking notifications
• Provide customer support and resolve issues
• Analyze usage and improve platform performance
• Conduct marketing and retargeting campaigns via Google and Meta

4. Third-Party Sharing

We may share your data with:

• Payment processors (e.g., Stripe)
• Analytics providers (e.g., Google Analytics, Hotjar)
• Email marketing platforms (e.g., Zoho, Mailchimp)
• Advertising platforms (e.g., Meta, Google Ads for lookalike targeting)

These parties are bound by confidentiality and data processing agreements.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. You may request deletion at any time.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Withdraw consent at any time
• Object to processing for direct marketing
• Request data portability
• Lodge a complaint with a data protection authority

7. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction, including the United States. We ensure adequate safeguards (e.g., standard contractual clauses) are in place.

8. Security Measures

We use encryption (SSL), access controls, and secure hosting infrastructure to protect your data. In case of a data breach, you will be notified in accordance with applicable law.

9. Use of Cookies

Cookies are used to enhance user experience and track usage patterns. You may configure your browser to refuse cookies, though some functionality may be limited.

10. Children’s Privacy

We do not knowingly collect personal data from children under 13 without parental consent. If we learn we’ve collected such data, it will be promptly deleted.

11. Integrations with Third-Party Services

Features such as Google Calendar sync require your explicit authorization. You can revoke access anytime by visiting your Google settings: Manage Calendar Sharing.

12. Communications & Preferences

You may opt-out of marketing emails via the unsubscribe link included. Service-related notifications are essential and cannot be disabled.

13. Policy Updates

This policy may be updated periodically. Substantial changes will be communicated via email or prominently on our website.

15. Contact Us

For questions or requests, contact us at:

Kuttab.com Team
3124 S Parker RD
Aurora, CO 80014
Email: [email protected]
Phone: USA: 1 (775) 557-7822