How to cancel a group class on Kuttab
Group Class

How to cancel a group class on Kuttab

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A walkthrough of opening the Classes dashboard, finding a scheduled class in the Upcoming list, clicking the Cancel button to open the cancellation form, entering a reason for the cancellation, and reviewing the Submit button before confirming — noting that cancellation triggers a full refund to any enrolled learners.

1

Open the Classes dashboard and find a scheduled class

Sign in to your teacher dashboard and open Classes from the navigation menu. The page shows your Upcoming classes. Locate the scheduled class you need to cancel — it will have a Cancel button next to it.

2

Click Cancel to open the cancellation form

Click the Cancel button next to the class. A cancellation form opens in a small overlay showing the class details. If you have enrolled learners, the form also shows the refund policy — teachers cancelling a class trigger a 100% refund to all enrolled students.

3

Enter the reason for cancellation

The Comments field is required — type a clear reason for the cancellation. Enrolled learners will see this message in their cancellation notification, so include enough detail for them to understand what happened.

4

Review the Submit button — stop before confirming

Once the reason is filled in, the Submit button becomes active. Stop here — clicking Submit cancels the class immediately, marks it as cancelled, triggers a full refund to all enrolled learners, and sends cancellation notifications. This action cannot be undone.

Référence du tutoriel: #73 · cancel-class · desktop